Refund Policy

FindIn operates a strict no-refund policy. All purchases made on FindIn — including premium subscriptions, subscription renewals, and any other in-app purchases — are final and non-refundable.

By completing a purchase on FindIn, you expressly acknowledge and agree that you are not entitled to a refund under any circumstances.

Refunds will not be issued in any of the following situations, without limitation:

• Accidental purchases — You accidentally subscribed or tapped "Purchase"
• Dissatisfaction — You are dissatisfied with the App, its features, or your matching experience
• No matches — You did not find a match or form a relationship during your subscription period
• Unused subscription time — You cancel your subscription before the end of the billing period
• Account suspension or termination — Your account is suspended or permanently banned due to a violation of our Terms of Service or Community Standards
• Forgot to cancel — Your subscription auto-renewed and you forgot to cancel beforehand
• Changed your mind — You decided you no longer want to use the App after purchasing
• Technical issues — Temporary technical difficulties on your device or connection
• Account deletion — You deleted your account before the end of a paid subscription period

While we do not offer refunds, you may cancel your subscription at any time to prevent future billing. Cancellation stops your subscription from renewing at the end of the current billing period.

How to cancel your subscription:

3.1 Cancelling on Android (Google Play)

1. Open the Google Play Store app
2. Tap your profile icon → Payments & subscriptions → Subscriptions
3. Select FindIn
4. Tap Cancel subscription and follow the prompts

3.2 Cancelling on iOS (Apple App Store)

1. Open the Settings app on your iPhone or iPad
2. Tap your name → Subscriptions
3. Select FindIn
4. Tap Cancel Subscription

Note: Cancellation must be completed at least 24 hours before the next renewal date to avoid being charged for the next billing period. After cancellation, you will continue to have access to premium features until the end of your current paid period. No refund will be issued for the remaining period.

Purchases made through the Apple App Store or Google Play are processed by Apple or Google, respectively. While FindIn does not offer refunds, you may contact Apple or Google directly regarding their individual refund policies, as these third-party platforms may have their own processes:

• Apple App Store: Visit reportaproblem.apple.com ↗
• Google Play: Visit the Google Play subscriptions page ↗

Any refunds granted by Apple or Google are at their sole discretion and are governed by their respective terms. FindIn has no control over and is not responsible for refund decisions made by these platforms.

If you have questions about a charge or your subscription, please contact us. While we cannot process refunds, we are happy to help clarify billing details.